FAI Air Ambulance achieves accreditation for its Dubai medical escort service

Monday 19th February 2024

  • FAI logo
  • FAI Global Express

FAI rent-a-jet GmbH’s Air Ambulance Division is pleased to announce it has received Commercial Airline Medical Escort (CAME) accreditation from the European Aeromedical Institute (EURAMI) for its Dubai-based medical escort service. This follows FAI’s accreditation as an approved EURAMI provider in early 2023. The CAME endorsement accredits aero-medical providers performing patient transfers, like FAI, to transport patients seated in the cabin or on a designated stretcher. FAI is the first private company in the GCC with EURAMI CAME accreditation and the only European fixed-wing operator to receive both the CAME accreditation and the EURAMI-approved provider accreditation in the GCC.


To qualify for CAME accreditation, operators must demonstrate sufficient operational experience of at least 100 completed missions; that they have dedicated qualified personnel and infrastructure suitable for CAME operations and suitable equipment to perform safe medical transportation on commercial flights.  Additionally, providers must be compliant with at least 90% of the EURAMI CAME Standards including: Business Organisation and Ethics; Safety and Quality; Operations and Medical and Logistics.


Barbara Baumgartner, Managing Director, FAI rent-a-jet DMCC branch , comments: “This is a fabulous endorsement for FAI and its medical escort service which underlines our unwavering attention to quality, safety and service excellence in our air medical operations. Our Dubai-based medical escort service is hugely popular with our largest Middle Eastern clients and we look forward to continuing to welcome patients and all who fly with us throughout 2024 and beyond.”


FAI rent-a-jet is one of the world’s largest air ambulance jet operators. It’s air ambulance operations boast a diverse and state-of-the-art 10-strong fleet of Bombardier aircraft (Learjet 60, Challenger 604s and Global Express aircraft), equipped with advanced medical technology to handle a wide range of air ambulance missions. This diversity allows FAI to tailor its services to the unique needs of each patient, ensuring the highest level of care during transport which may include some of the most critical and challenging cases in the industry. FAI Air ambulance is supported by more than 250 full-time staff plus 50 part-time physicians, nurses and paramedics. The company also specializes in air support in hostile areas for the world´s largest NGO.


In November 2023, FAI Aviation Group was named Air Ambulance Company of the Year at the Middle East Aviation Awards and Barbara Baumgartner was named Aviation Business Innovative Leader.


FAI was named International Travel & Health Insurance Journal´s (ITIJ) Air Ambulance Company of the Year in 2021, 2020 and 2012.  In December 2022, coinciding with MEBA 2022 in Dubai, FAI was awarded “20 years of Aviation Excellence in the Middle East” by MEA Business at the Aviation Innovation Awards.



Left - FAI Air Ambulance Bombardier Global Express;Right - Lotte Petherick, FAI Air Ambulance medical crewmember, prepares for departure from Dubai International Airport

About FAI Aviation Group  


FAI Aviation Group operates Germany´s largest fleet of Bombardier business jets. The fleet includes five Global Express, six Challenger 604s and five Learjet 60s. FAI runs a 14,000 m² carbon-neutral fixed-base operation at its Nuremberg, Germany headquarters, employing a staff of close to 300 people, including 100 mechanics and engineers at its MRO`s in Nuremberg and Berlin.  FAI´s Group consolidated revenues in 2023 will be more than  € 140 m with a fleet utilization of more than 12,000 hours of flight time.


FAI was proud to receive the Diamond Safety of Flight Award from the European Business Aviation Association (EBAA) in May 2018, marking the highest safety recognition awarded by EBAA to member companies operating business aircraft for 50 years or 100,000 hours without accident. In 2019 FAI received a 10-year anniversary award from MEBAA, reflecting the fact that 20 % of its flying activity is now in the Middle East and was honoured with an Aviation Annual Achievement Award, in recognition of its 30 years of air ambulance and special mission flying.


In 2020 and 2021 FAI received the prestigious Award “Air Ambulance Company of the Year” from ITIJ Magazine.


In 2021, FAI was awarded the Pandemic Response Special Award in recognition of its response to the Covid-19 pandemic.


In 2022, FAI was awarded “20 years of Aviation Excellence in the Middle East” by MEA Business at the Aviation Innovation Awards.


In 2023, FAI was awarded “Air Ambulance Company of the Year” from Middle East Aviation Awards during Dubai Airshow.


FAI is an official partner of the McLaren Formula 1 Team.




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